Terms of Service for Studio Pro

Effective Date: 27 May 2025
Last Updated: 20 May 2025

Welcome to Studio Pro! These Terms of Service („Terms“) govern your use of the Studio Pro browser extension, software and any associated services (collectively, the „Service“) provided by Klein aber GmbH („Klein aber“, „we“, „us“ or „our“). By installing, accessing or using the Service you accept these Terms and our Privacy Policy. If you do not agree, do not use the Service.

1. Provider Information

Klein aber GmbH
Glockengießerwall 26
20095 Hamburg, Germany
Commercial Register: Amtsgericht Hamburg, HRB 116719
VAT ID: DE 275 913 412

2. Definitions

• AI Reply Suggestion – one set of three reply drafts that the Service generates for a YouTube comment.
• Free Plan – plan that allows a limited daily quota of AI Reply Suggestions as displayed in‑app.
• Hobby Plan / Professional Plan – paid monthly subscription plans described in Section 6.
• You – any natural or legal person that uses the Service.

3. Service Description

Studio Pro adds AI‑powered functions to YouTube Studio:

• AI Reply Suggestions (see definition above)
• Sentiment analysis of comments
• Other tools shown in‑app from time to time

The exact quotas for each plan are shown in Section 6 or inside the Service.

4. Eligibility

You must be at least 18 years old to purchase a paid plan. Minors may only use the Free Plan with the consent of a parent or legal guardian.

5. Account Registration

5.1 Google Sign‑In

You sign in with your Google Account. We collect your name and email from Google.

5.2 Accuracy

Keep your account data complete and up to date.

5.3 Security

You are responsible for all activity under your Google credentials.

5.4 YouTube Compliance

You must follow YouTube’s Terms of Service when you use our Service with YouTube Studio.

6. Licences and Subscription Plans

6.1 Licence Grant

We grant you a non‑exclusive, non‑transferable, revocable licence to install and use the extension on the number of YouTube channels covered by your plan.

6.2 Quotas and Prices

All prices include applicable VAT. Billing in other currencies is performed by Stripe at the exchange rate applicable at the time of charge.

*Add‑ons do not increase your monthly AI Reply Suggestion quota. The quota is shared across all channels on your account.

6.3 No Rollover

Unused quota expires at the end of each billing cycle.

6.4 Exhausted Quota

Upgrade or wait for renewal.

7. Payments, Renewal, Cancellation and Refunds

1. Stripe. Payments are processed by Stripe. By paying you accept Stripe’s terms.
2. Term. Subscriptions renew monthly until cancelled. We charge your chosen payment method at each renewal.
3. Cancellation. Cancel at any time in your account settings. The plan stays active until the end of the current period.
4. Price Changes. We will inform you at least four (4) weeks in advance by email and in‑app. If you disagree you may cancel with effect at the end of the current period.
5. Statutory Right of Withdrawal. Consumers in the EU have a 14‑day right to withdraw as described in Section 8. Apart from this statutory right and mandatory defect rights, fees are non‑refundable.
6. Immediate Service & Loss of Withdrawal Right. During checkout you may expressly request that we begin providing the paid Service immediately and acknowledge that you lose the withdrawal right once we have fully performed within the withdrawal period. Without this double consent the Service will start after the withdrawal period ends.

11. Intellectual Property

1. Our Materials. The Service and all related content are owned by Klein aber or our licensors.
2. Your Content. You own the comments and edits you supply.
3. Licence to Us. You grant us a worldwide, royalty‑free, sublicensable licence to use your Content to operate and improve the Service and train current and future AI models. The licence survives termination to the extent the content is embedded in trained models that cannot be isolated.
4. AI Suggestions. We or our licensors own unedited AI suggestions. We grant you a licence to use them in connection with the Service and your YouTube channel.

12. User Obligations and Prohibited Conduct

Do not:

• break the law;
• infringe third‑party rights;
• reverse engineer the Service;
• resell or sublicense it;
• post unlawful or harmful content;
• spam;
• probe or attack our systems;
• violate YouTube rules.

13. Third‑Party Services

We are not responsible for Google, YouTube or Stripe. Their services may change and could affect the Service.

14. Warranties

We provide the Service „as is“ and „as available“. Statutory warranty rights for defects (gesetzliche Gewährleistungsrechte) remain unaffected for consumers.

15. Limitation of Liability

1. Unlimited Liability. Nothing limits liability for death, personal injury, or intent.
2. Gross Negligence. We are liable for damages caused by gross negligence by us, our legal representatives or agents.
3. Essential Obligations. For breaches of essential contractual duties by simple negligence, liability is limited to typical, foreseeable damages, capped at the greater of (a) three (3) times the total subscription fees you paid in the preceding twelve (12) months, or (b) €300.
4. Non‑essential Duties. For other breaches by simple negligence we are not liable.
5. Indirect or Consequential Loss. We are not liable for indirect or consequential loss (including loss of profit or data) unless required by mandatory law.

16. Indemnification

You will indemnify us from claims arising from your unlawful use of the Service.

17. Term and Termination

1. Term. These Terms apply from first use until terminated.
2. Your Termination. You may stop using the Service and delete your account at any time. Paid plans terminate at the end of the current period.
3. Our Termination. We may suspend or terminate for good cause, e.g. material breach. For Free Plan users we may terminate with two weeks’ notice.
4. Effect. Sections that by nature survive (including 9, 10, 11, 14, 15) remain effective.

18. Changes to These Terms

We may update these Terms for valid reasons (e.g. legal changes, new features). We will notify you at least four (4) weeks in advance by email and in‑app. The notice will explain your right to object, the four‑week objection period, and the consequences of not objecting. If you object within that period, either party may terminate the subscription effective at the end of the current period. If you do not object, the new Terms apply from the stated effective date.

19. Governing Law and Jurisdiction

German law applies; this choice of law does not deprive consumers of mandatory protections in their country of residence.

• Consumers in the EU may bring claims in the courts of their country of residence or Hamburg, Germany.
• Business users agree to the exclusive jurisdiction of the courts of Hamburg.

20. Data Retention Policy

We review accounts that have been inactive for 24 months. We then delete or irreversibly anonymise personal data unless longer storage is required by law (e.g. tax and commercial records must be stored for ten (10) years).

21. Miscellaneous

1. Entire Agreement. These Terms and the Privacy Policy are the entire agreement.
2. Severability. If a clause is invalid the rest remains valid.
3. No Waiver. A failure to enforce is not a waiver.
4. Assignment. You may not assign these Terms. We may assign with notice.
5. No Guaranteed Support. We offer best‑effort email support for bugs at [email protected].

22. Contact

Legal notice: Klein aber GmbH, Glockengießerwall 26, 20095 Hamburg, Germany.
Email: [email protected]

Annex A – Model Withdrawal Form

(complete and send only if you wish to withdraw from the contract)

To: Klein aber GmbH, Glockengießerwall 26, 20095 Hamburg, Germany, [email protected]

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the purchase of the following service: Studio Pro subscription, ordered on (*)/received on (*).

Name of consumer(s): _______
Address of consumer(s): _______
Signature of consumer(s) (only if this form is notified on paper): _______
Date: _______

(*) Delete as appropriate.